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Glossary

  • FIT — Free Independent Traveler; an individual or small party travelling on a customised itinerary.
  • STO rate — Sell-to-operator net or wholesale rate supplied to a tour operator.
  • Rack rate — Public retail rate, often with a commission arrangement for the operator.
  • Meal basis — The meals included with a stay: RO (room only), BB (bed and breakfast), HB (half board), FB (full board), AI (all inclusive), or DBB (dinner, bed and breakfast).
  • Pax — People or passengers travelling on a booking.
  • DMC — Destination Management Company; a local operator arranging services, logistics, and experiences in a destination.
  • Allotment / release date — Rooms or inventory held for an operator and the date by which unused inventory must be released.
  • Rooming list — The allocation of travellers to rooms, including occupancy and child details.
  • SIPP code — Standard Interline Passenger Procedure code used to classify car-rental vehicle specifications.
  • Markup — The margin added to a supplier cost to calculate the client selling price.
  • Revision quote — A proposed change to an existing booking that is sent for approval before changing the live booking.
  • Rate sheet — A supplier document or structured manual record containing prices, conditions, seasons, and inclusions.
  • Booking line — One itemised service in a booking, such as an accommodation stay, transfer, activity, tour, or car rental.
  • Tour operator vs agent — A tour operator packages or sells travel services; an agent sells or arranges services on behalf of a supplier or operator.
  • Net vs gross — Net is the cost before the selling margin; gross is the client-facing amount after markup and applicable taxes or fees.
  • Per person sharing — A price calculated for a traveller sharing accommodation, usually excluding a single-room supplement.
  • Single supplement — An additional charge when one traveller occupies a room alone rather than sharing.